Business Strategy
Designing Operating Models
An operating model is an operational design that makes it possible to deliver the business strategy. This program introduces tools and frameworks that help you to understand and challenge your organization’s existing operating model and help you to design and communicate a new one.


Upcoming programs
Program overview
This immersive and highly experiential program is taught by faculty who together span academic, consultancy and executive experience and responsibilities in this field.
The program introduces the full toolkit needed to design an operating model and includes detailed take-home materials, in-depth case studies, and one-on-one clinics with faculty.
You will be equipped with the skills and knowledge to design a high-level operating model.
More about the program
By the end of the programme participants will have had the chance to apply the tools and develop a high-level operating model for their own organisation and to think about how to bring this to life visually to aid with internal communication and engagement.

What you will learn
Convert strategy into design principles for an operating model
Develop a high-level operating model for an organization or a department
Lead a project team working on a target operating model
Produce a visual representation of their organization’s operating model for debate with other executives
Contribute as a team member when reviewing operations
Who is it for?
Managers involved in improving and transforming their operations, particularly if their work involves translating business or functional strategies into operating choices. Participants are leaders of a range of functions, including strategy, HR, IT, transformation, finance, lean, business improvement, and operations.
Online Learning
For participants with complex schedules and frequent commitments, the self-paced approach helps them navigate a full calendar and put the Open Program learnings first when it works best. This style helps participants avoid going through the motions of the course and instead focus on learning when they have the capacity to do so.
Blended Learning
Blended programs combine the best of live virtual and face-to-face learning. Part one of each blended program is hosted virtually and in real time.
Then, leaders implement what they’ve learned
or undertake strategic projects before coming together face-to-face for part two. Participants get a deeply impactful, immersive, and intimate learning experience, meeting peers from all over the globe and interacting with world-class faculty.
Delivered by renowned faculty and mentors
The faculty of our programs have been handpicked based on their business experience, achievements, and reputations. They work with learners on a one-on-one basis to help them hone unique skillsets and personality traits to feel empowered to spur change. They don’t just teach – they inspire and guide learners through the rigorous course material and bring it to life by sharing examples from their own experiences in different sectors.
We are here to help
We would love to hear from you, and our team of experts is ready to help. *All prices exclude VAT.
Download a brochure
Learn more about our programs.
Learn more about our programs
Download a brochure
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